Customer Testimonials & Reviews
At the very heart of Sunrise Caravans are our customers. We call them friends; each passionate about travelling our great country in a caravan from Sunrise Caravans. We feel incredibly proud and privileged to help travel enthusiasts cease the opportunity in explore Australia from the road.
Here’s what our customers had to say about their experience with Sunrise Caravans and our committed team!
Anita, Jim, Mel and Glen
I would like to let you know how much we love our Sunrise Tropicana. This van is everything we wanted and so much more. The level of workmanship is brilliant and our van is beautifully fitted out.
Even after owning our van since early December we still are amazed at how nice it is.
Anita and Mel eased our way into choosing the right van for us with just the right amount of help and advice, and kindly answered our questions, even the dumb ones, with patience.
We did have two very minor problems which were fixed by Jim and Glen. The level of after sales service was amazing and we thank you both for making these problems go away very quickly. I can’t say enough how we appreciated the ease and speed that these problems were solved. It is very reassuring to know that should any problems arise in the future your team will be there to help. Not something that is taken lightly, I assure you.
If you are looking to purchase a caravan you could not go past Sunrise Caravans at Burpengary.
Alan & Maree McKay
We bought our Blue Sky Garnet from Sunrise Caravans even though we live in Victoria. It was s pleasure to deal with them from start to finish and our caravan was everything and more we thought it would be. We picked it up in Craigieburn and not a problem there either. I wouldn’t hesitate to recommend Sunrise to anyone they were a pleasure to deal with and the caravan was ready when they said it would be. Our van is awesome.
Nobody could have done more for us and your after sales service was excellent. Very much appreciated.
Could not fault the service. A very happy Sunrise Caravan customer.
I found every one very helpful and friendly. Cheers Glenys & Dennis Lovell.
Keep up the friendly and helpful service.
Terry and I are just back from our 3rd big trip away in our 2 year old, 21ft Blue Sky Splendour. Very first trip was to Tassie on the Spirit of Tassie!! Second trip was to Cooktown over 7 weeks. Now we have just returned from doing The Lap of Oz anti clockwise in 14 weeks and saw SO MUCH!!
We covered 22,000 kms and no hint of any trouble……even when we sat out a ferocious storm just last week in central NSW on our way home.
I have a pic I would love to post here of our van, parked outside the Sunrise office in Burpengary on our way home to Morayfield the other day.
We love this company so much that I just had to call in and say Hi, we made it back, safe and sound.
Thank U Steve, Anita, Mel, Glen & all at Sunrise!!
Hi guys we are on our around Oz with our beaut van. Everything’s going great. A few hick-ups with Bryants health, but all ok. we are at Wyhalla south Oz. Kay nd Bryant.
Keep doing what you are doing. All staff are courteous and very helpful.
This is our 3rd van and best service. If we decide to buy another we will be back. Service is great from start to finish and even again when you go back for your service. Everyone is so helpful.
Very happy with the sales process and the van.
We’ve been customers of Sunrise Caravans since 2013 when we bought our Monte Carlo and from our first meeting with Anita to this day we’ve found that their customer service should be recognised as the best around and their after sales service shows them to be genuine people who really care about their customers. Thank you so much for all your help and advice with our van which has been our home away from home for quite a while. All the very best Anita, Jim, Steve, Mel and Glen.
This was our first caravan and everyone at Sunrise was absolutely friendly and helpful and were always able to help us on the phone when we started travelling. Great sales by Mel, fantastic handover by Glen (we didn’t know one end of a caravan from the other), great after sales, you’re almost treated like family when you buy a caravan from them. We highly recommend them.
Great customer service! They are always very helpful, and the Blue Sky vans are good value for money
If you want really down to earth good old fashion service and someone who knows about caravans.
From the moment we went to Sunrise Caravans we have been made to feel very welcome. Their assistance when we finally decided on our van to the delivery and follow up assistance has been excellent. Definitely recommend these people for their knowledge of their product, their friendly attitude and welcoming smiles and their above and beyond after sales service.
You will never go wrong dealing with sunrise caravans best people to deal with. Frank and Marilyn
Hi! To all the Sunrise Family,
It has been two weeks since we have returned from our inaugural trip in out Blue Sky Murray caravan. Well, what can we say? (HEAPS)!!
What a trip! Gale force winds, torrential rain, snow, hail, mini tornado, mosquito plague and a bit of sun in between. Our beautiful van handled every condition without a problem including no leaks ( unlike some vans and motorhome) with all the rain that we had throughout our journey.
Seven thousand kilometres from the Sunshine Coast via the South Coast of NSW, Victoria and across to Adelaide and back…. What a trip and what a great caravan.
Twenty-five foot six of pure luxury. We have owned several vans before the Murray and without a doubt it is the best for comfort and towing by far! From the day, we first looked at the van to when we picked it up, with all our extras, including extra water tank, grey water tank and auto Satellite Dish…all things that we want as we free camp most of the time. Our van has been perfectly set up for a long stay at each camp site.
If anyone is looking to buy a new van, we would highly recommend you have a look at the great range at Sunrise Caravans at Burpengary Qld.
We are certainly looking forward to many more years of travelling in our home away from home.
A big thank you to Anita and Jim and “ALL” the Sunrise Family.
Great range of caravans. Steve and his team definitely know there caravans. Very helpful and a delight to deal with. Highly recommend these guys.
We just took delivery of our 2nd Blue Sky Radiance from Sunrise. From signing the contract to day of pick up, we can not speak highly enough of the service from Anita, Melissa and the rest of the team. Our van was a wow factor the minute we walked in the door, everything perfect and what we had imagined and ordered. Sunrise is a family run business who really look after you, we would recommend them, wouldn’t go anywhere else. Thanks guys, we are living the dream before dementia.
Mal & I are so happy with our beautiful Blue Sky Emerald & just love to get away every chance we can we really are living the dream when we are travelling in our beautiful caravan. All the the staff at Sunrise are so helpful and friendly and nothing is too much trouble for them. Thank you guys.
Sunrise Caravans gave us excellent service when we purchased our Blue Sky Radiance. All our requirements were met without hesitation and staff are TOPS. We love our new van, Really enjoying our huge ensuite.We highly recommend Sunrise Caravans to all new van buyers. Grahame and Elaine.
Richie & I are very happy with our Sunrise La Maison, it is beautiful…. The after sale’s Service is Excellent, from sunrise caravans, all the staff are just so helpful can’t do enough for you…
Just picked up our second van from sunrise caravans. Great customer service and they make you feel like family. The caravans have been high quality and very classy. Thank you to Anita and the Sunrise caravan family. We love our new caravan.
We had a small problem with our beautiful Blue Sky Caravan, the service we got from Sunrise was excellent, we have since done a lap of Australia 22,000 kms without any problems. Our Blue Sky caravan preformed very well. Thank you Sunrise Caravans your service is top class.
Well we have travelled around this country the last 12 months with our new Sunset Beachcomber and it is still like new a credit to the team at Sunrise happy new year to all and you have a great product!
As soon as I walked into to sunrise caravans I was blown away by the friendly staff, who not only took the time to answer all my questions and also personally show me through caravans that I was interested in. The caravans were very classy and i can’t wait to make it my home away from home.
The staff were so friendly n very helpful with every step from choosing our new home to after sales service n follow up they took time n thoroughly explained the workings of the new van on pick up n rang to see how everything was going after we took the van even telling us if we have any questions in the future to ring them anytime I highly recommend this business to any one looking for a caravan. Thanks heaps all the the wonderful staff at Sunrise Caravans.
De Palace On Wheels
We came back .Yes this is or 2nd caravan we have brought from Sunrise caravans.We loved the service we loved the way we were looked after with our first van .The after sales service doesn’t stop when u drive ur van off the lot ,
again we left feeling like family & knowing we bought a good quality well made van we feel safe with expert workmanship has gone into the making of our van.
We were guided through our new van @ handover with Glen thoroughly going through all working parts of the van like we were 1st time van owners. Anita & Mel can’t do enough to make the changeover pleasant & nothing is an issue or a problem ,they are so caring & sincere it is a pleasure to deal with them both. Can’t give enough praise to Jim for all the help hooking us up correctly for a safe drive home & future travels & many thanks to Jim We Luv Luv Luv Our new van. If you want quality excellent workmanship & the best after sales service do not hesitate buying from Sunrise. Saved us lots headaches & confusion trying to pick which brand van to buy.Hope to see many other new owners on the road.
We are real people & we’re not paid to say a thing ,it is our pleasure to deal with real people who care .So grateful you gave us the opportunity to purchase this palace on wheels.Had no intentions of buying new van as we were over the moon & happy 😊 with the Blue sky radiance.Now we feel like we have won the lottery with our Tropicana Series 1.De palace on wheels🏡
Thanks again Sunrise Caravans
Denise Mike 👍😬
Mike & Cheryl Game
First of all we recently purchased a Blue Sky Splendour Caravan from Sunrise Caravans at Burpengary.
Furthermore from the first moment we indicated interest in purchasing a new caravan, to the final payment and handover, we have experienced nothing but total courtesy, professionalism and help from the management and staff.
When we finally chosen the make and model, Sunrise were right behind us in any changes or modifications we wished to make and kept us informed as to the progress. When the caravan arrived our final inspection there were some variations to our initial request. Sunrise rectified these straight away and the changes were handled both quickly and professionally to our satisfaction.
Finally if buying a caravan we would recommend you definitely visit Sunrise Caravans, as our experience with them has been rewarding, they are a very helpful and professional company to deal with.
Mike & Cheryl Game
Another Endorsement to the Sunrise Team From Jenny & Terry
Years before retirement came upon us, we started going to the annual QLD caravan expo and about two years ago, we started getting serious!!
So much so, that I took photos of vans we liked the layouts of, price, length etc and narrowed it down to three vans or companies at that stage.
We returned to the caravan expo last September, armed with photos of our BEST vans from the previous year, and started again with a fresh outlook. The 19ft 6in van now seemed to small so we extended to the 21 footer, but the main thing that stood out was, after exploring and examining 20 or 30 companies and van layouts again last year, only two were nearly suitable and ONE stood out from all the rest AGAIN!! And it was the Blue Sky, Splendour!!
So we gingerly ordered one, in our own selected colours , at last year’s expo, only being able to pay for it on hubby’s retirement when the Super came thru. We were guided all the way with the expert help and understanding of sales lady extraordinaire, Melissa and offered and appreciated the extras that were thrown in on the day!! Our van would be ready in February as the tradies have time off in January. All good timing for us!! Plenty of time to retire from teaching in December and have Christmas at home with six weeks to get ready for this next big adventure.
A word of advice here to those reading this review…………….do NOT drive to Melbourne and pick up your new caravan from the factory!! We did……….and now we regret doing so. Allow your new home to arrive safely at your sales office “in style”, where it will then be detailed for you and handed over expertly by Jimmy or Melissa if in Burpengary.
This process is very necessary and allays any fears that you might have of how to change over from electricity to gas, what all the switches are for, how to read all your tanks, how to get the aerial to work etc etc etc. Have a pen and pad handy to jot down notes and ask LOTS of questions. THEN, before the first trip, take it on a “shakedown” somewhere overnight for a weekend, not too far away and get to know it. We did NONE of the above and had a few “teething problems” and quite a bit of stress as we fumbled around until we “taught ourselves” in the first few weeks……….far, far away from helpful staff………….. whilst travelling around Tasmania!! But, nevertheless……… Melissa was there via phone or email to help us out THANK GOD!! Thanx Melissa.
So…………after a month in our new van, touring Tasmania and bringing it home to Brisbane, we took our Splendour into the Burpengary sales office for a complete service and a very belated handover, armed with a page of questions of things we still needed to know or were confused about after teaching ourselves. Once again, the Sunrise sales team were wonderful and extremely helpful, even pointing out to us that we did NOT need to buy an external DVD player as there was one built in to the radio system that operates thru the TV already there. Oh dear!!!!!
Thank you Melissa, Jimmy, Steve and ALL your crew at Sunrise Caravans with your new BIG orange sign on the Bruce Hwy service road. Terry and I are VERY glad that we bought locally thru you and so very happy with our van and the personal service that you have always shown us since we signed the paperwork to buy last September. Our van is now “under wraps” until October when we plan to take off again.
Young Jenny and Terry F
Happy new grey nomads!
Hi Anita, Mel, Jimmy and Steven,
Just a note to say thank you and to provide some feedback from our first trip away in our new van.
First of all there is no doubt that your family formula has helped restore our faith in the caravan industry. We walked away from our other experience quite disappointed and angry. To be truthful we where not sure if we where buying a van on the rebound.
Nothing is a big deal for you all, and good service is always at the forefront. As a result this is our sixth van and no one has ever bothered to take the time that Jimmy did in taking us through the van in detail before we left the yard. We walked away with new knowledge and confident in the operation of our van. Your response to the couple of issues that we had has been fantastic and Mel’s concern for our welfare (when the microwave packed up) above anything else was appreciated.
When we purchased the van Steven’s salesmanship was borne out through his relaxed, but professional demeanor and truly shows a person who knows and has faith in the product he is selling. The sales and handover process was brilliant. It was an excellent experience, so please keep doing what you are doing.
Now to the van. We know that it is definitely water proof as it pelted down for most of the weekend. We did not get the walls up on the annex, but we will do that when the sun comes out again. The boys from Kakadu did a great job as usual and thank you for the deal you gave us. The van tows and handles like a dream behind the Colorado and it is easy to reverse. Its weight distribution is spot on.
As a result we where initially sold on an East West bed and feared being closed in by the side cupboards. Our minds where quickly changed when we got into bed and it is unbelievable how much room there is and the cupboards do not close you in. The bed is easy to make without jamming your fingers between the mattress and the cupboards. It actually feels larger than a queen bed. There is ample space to walk around the bed without banging your knees or running into things.
We love the Café lounge and would never go back to a bench seat again. The fridge is brilliant and super cold. We spent a lot of the weekend indoors and at no time did we feel claustrophobic. You can easily dry and dress in the bathroom.
The only changes we would suggest is a swivel tap on the bathroom sink (easy for shaving), putting a cover over the kitchen sink for extra work space and moving the power points under the TV slightly left to move them away from the TV cabling. The other issues we had where solved through putting things in the right place. It is a great big tick from us, we love it.
We won’t be needing the bigger van now Steven (maybe the next one). Thank you again to you all for looking after us and making the purchase of our new van a very pleasant experience.
Kind Regards and Best Wishes
Ben and Maureen White
THANK YOU! THANK YOU! THANK YOU!
It has truly been a pleasure to deal with Sunrise caravans .Your whole team was so professional & has made buying our Blue Sky Radiance a very happy experience.
We are members of ACC Caravan Club & have heard a lot of stories about different caravans manufacturers,we were a bit sceptical as you were not one of the bigger brand names . We truly say that you listened to us & gave us what we asked for & more.
Your honesty & knowledge of your vans has been reassuring & we can truly say that we would recommend your vans to anyone looking for a van .
The workmanship is a better standard,the quality & finish is better than any top name brand. The presentation is flawless ,we feel you get more value for money & are not paying extra for it,Your vans are not thrown together like some others.
The handover was great our last 2 new vans seemed like once they had their money they wanted you out of the yard Jim on the other hand was great & if we didn’t understand something he would go through it again.Jim thanks so much for the handover you are doing a great job.
Your after sales service is also a credit two everyone as you do care what happens after we leave your yard.
Thanks very much Annita, Melisa, Jim & steve also thanks to the manufacturer blue sky a job well done by all .We truly truly love our Radiance van its our own Penthouse on wheels, We would be proud to show anyone along the way or van.
Happy campers thanks again. Denise Mike Blanchard BuderimQld
We would like to thank you all, Anita, Melissa, Steve, Jimmy, for delivering our “DREAM HOME”
For anyone looking to custom build their caravan, we cannot recommend Sunrise Caravans highly enough for their professionalism and customer service. The team went out of their way to fulfil our requirements and we could not be happier.
Margaret & Eric Banham,
Hi Melissa, Anita, Jim and the rest of the Sunrise Team,
After taking delivery of our New Sunrise Van we travelled to Maclean in NSW to have a Real Ezy folding boat trailer fitted to the vans rear bumper bar.
As a result the following day we travelled the Gwydir Highway via the Gibraltar Range to Glen Innes, although steep and winding the van towed beautifully, then home to Tamworth. We spent the following days making sure we understood all the workings of the switches, satellite dish and solar. I felt like a pilot doing a pre flight check before take off.
We spent Easter at one of our local dams “Chaffey Dam”, it was a great long weekend, everything worked as it should, and our new van created great interest amongst the other caravan owners. Kerry & I along with Digger our dog would like to thank you all for a well built caravan which is a pleasure to tow, it has given me confidence to take on some of the more difficult locations we haven’t been able to do in the past.
PS. We just love the reclining chairs. Regards John, Kerry & Digger Parsons.
Hello Sunrise Staff,
We would like to thank and commend all the staff at Sunrise Caravans. Our experience throughout the whole process from start to finish has been an enjoyable one. Therefore the most important thing for us is the after sales service which you have provided and far exceeded our expectations.
It’s nice to know that you guys are there for us.
Wishing every bit of success with your business.
Greg and Di Collett
We recently purchased a 22ft caravan from you at your Burpengary address.
It is not very often these days that one feels like writing such a letter. Because we were so impressed with the quality of customer service provided by all your staff. We feel compelled to provide you with this feedback.
From our experience with purchasing caravans. We found the thoroughness in the handover process undertaken by Jimmy and Steve was systematic. It was also thorough and without question the best we have encountered. Furthermore, we would like to thank Melissa and Steve.
Most of all in particular, for going out of their way to follow up and handle to our complete satisfaction. The other after sales issues.
Finally, a special thanks to you for the professional manner in which you personally handled the sale of the caravan. I can assure you that we would not have normally made such a significant purchase. As we are so far away from where we live. Unless we were completely happy with the deal and confident with the people we were dealing with.
We wish you all the best for the continued success of your business.
Kind Regards, Peter & Vandra Kelly Hallett Cove.
Hi Melissa, Anita and Jim,
Just to let you know we have had our first incident free 24 hours. Now we are starting to relax and enjoy ourselves!
The great support and service over the last week has been terrific. Also you have all gone the extra mile for us. We are very grateful.
Although we have caravanned before we are not experts. And do need help to resolve problems. In additon we could not have got to this stage without your determination to fix everything that came up.
Finally I’m sure the odd minor thing will arise on our way around Australia, after this week’s experience. We can be confident of getting help, and we are really looking forward to the trip. We feel certain the van is going to be an excellent home. We love it! Thanks again – you are a wonderful team!
Best wishes, Andy & Jenny