Hi Melissa, Anita, Jim and the rest of the Sunrise Team,

After taking delivery of our New Sunrise Van we travelled to Maclean in NSW to have a Real Ezy folding boat trailer fitted to the vans rear bumper bar. The following day we travelled the Gwydir Highway via the Gibraltar Range to Glen Innes, although steep and winding the van towed beautifully, then home to Tamworth. We spent the following days making sure we understood all the workings of the switches, satellite dish and solar. I felt like a pilot doing a pre flight check before take off.
We spent Easter at one of our local dams “Chaffey Dam”, it was a great long weekend, everything worked as it should, and our new van created great interest amongst the other caravan owners.
Kerry & I along with Digger our dog would like to thank you all for a well built caravan which is a pleasure to tow, it has given me confidence to take on some of the more difficult locations we haven’t been able to do in the past.
PS. We just love the reclining chairs.
Regards John, Kerry & Digger Parsons.  

Hello Sunrise Staff
 
We would like to thank and commend all the staff at Sunrise Caravans. Our experience throughout the whole process from start to finish has been an enjoyable one.  However the most important thing for us is the after sales service which you have provided and far exceeded our expectations.
 
It's nice to know that you guys are there for us.
 
Wishing every bit of success with your business.
 
Regards
Greg and Di Collett
Buderim Qld


Dear Anita,

We recently purchased a 22ft caravan from you at your Burpengary address.

It is not very often these days that one feels like writing such a letter, but we were so 
impressed with the quality of customer service provided by all your staff that we feel compelled to provide you with this feedback.

From our experience with purchasing caravans we found the thoroughness in the handover process undertaken by Jimmy and Steve was systematic, thorough and without question the best we have encountered.  Furthermore, we would like to thank Melissa and Steve in particular, for going out of their way to follow up and handle to our complete satisfaction other after sales issues.

Finally, a special thanks to you for the professional manner in which you personally handled the sale of the caravan.  I can assure you that we would not have normally made such a significant purchase so far away from where we live unless we were completely happy with the deal and confident with the people we were dealing with.

We wish you all the best for the continued success of your business.

Kind Regards,

Peter & Vandra Kelly
Hallett Cove.  5158
SA
 
 

Hi Melissa, Anita and Jim,
 
Just to let you know we have had our first incident free 24 hours and we are starting to relax and enjoy ourselves!
 
The great support and service over the last week has been terrific and you have all gone the extra mile for us. We are very grateful.  Although we have caravanned before we are not experts and do need help to resolve problems and we could not have got to this stage without your determination to fix everything that came up.
 
Although I’m sure the odd minor thing will arise on our way around Australia, after this week’s experience we can be confident of getting help, and we are really looking forward to the trip.  We feel certain the van is going to be an excellent home. We love it!
 
Thanks again – you are a wonderful team!
 
Best wishes,

Andy & Jenny