Frequently Asked Questions

Below are some of the questions we’ve commonly received concerning our Caravans. Please contact our team for further information.

Can I customise my caravan?

Yes your able to customise your caravan to suit your lifestyle and budget.

Do your vans come with solar and batteries?

Yes our caravans come with solar and batteries as standard.

What is your smallest ensuite van and your biggest ensuite van?

Our smallest ensuite van is a 17ft6 external measurement and our biggest ensuite van is up to 30ft external measurement.

I am looking for a luxury caravan, do you sell them?

Well you have come to the right place as our top of the range Sunrise vans are well known in the industry as being luxury caravans with a touch of elegance and class about them.

How much warranty to you have on your vans?

All our vans comes with a 12months manufactures warranty as well as a additional 5 year extended warranty.

What type of frame are your vans made of?

Our vans are made from Meranti Timber which is ideal for semi off road and off road caravans.

What type of vehicle will i need to tow the van?

Our experienced staff can guide you through this process to ensure that you have the appropriate vehicle to be able to tow the van that you are purchasing.

I’ve never towed before and I would like to learn how to tow properly.

You can take towing courses these are available, click on the following link to learn more (or copy and paste into your webbrowser address bar). http://www.racq.com.au/motoring/driver_training/towing_workshops

I need some tips about towing and general advice on weights etc

Go to the following website for some handy information. http://withoutahitch.com.au/

I have never owned a caravan before, so how will I know how everything works In the caravan?

Well we do a very comprehensive and thorough handover ensuring that you fully understand the dynamics and workings of your new caravan. 

Handover usually takes about 2 hours and covers the whole caravan inside and out. Also we provide you with a written manual that we compiled ourselves about the workings of your caravan so you can refer to it if you get stuck on a problem. 

Or you can contact our office and we will be able to guide through your problem over the phone.

What is your main focus?

Our main focus at Sunrise Caravans is we listen, accommodate, achieve and deliver your dream caravan.

How long does it take to order a caravan?

It usually takes about 2 to 3 months depending on the availability at the time.

I only have a certain budget to work with but am looking for a lot of features in a caravan

Well with our 3 leading brands we cater for all types of budgets big or small, talk to one of our friendly staff today and see how we can help.

Are your vans fully insulated?

Yes all our vans are fully insulated using 19mm polystyrene insulation throughout the whole van and even around the fridge.

Where are the caravans made?

Our caravans are made in Australia for Australian conditions.

Why should I buy my van through you?

We have been in business since 2004 so we are well established in the caravan industry. Our warranty is covered Australia wide. 

It’s a family owned and operated business with all the family members hands on. We are a proud member of the CTIA (Caravan Trades And Industry Association of Queensland), and the Motor Trades Association of Queensland. 2013 Gold Winner For excellence in customer service

How long have you been in business for

We have been at our Burpengary address since 2004.